So, it took over two days for PSEG to have an employee show up with a long metal pole to reset the "trip switch" on the transformer for my block (The entire procedure maybe took 60 seconds!)
Meanwhile, over twenty households on my block didn't have electricity for over two days because of the utility's incompetence and mismanagement. If they had used a triage methodology immediately after the storm, they could have made a quick physical inspection and immediately reset the trip switch on the transformer. But that would require PSEG to demonstrate common sense and "Make things work for the customer."
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